Easy-to-Implement ShoreTel Converged Conferencing 7.1 with Secure IM Reduces the Need for Expensive Hosted Services

SAN FRANCISCO, CA, November 10, 2008

ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, has extended the UC user experience by integrating its enhanced ShoreTel Converged Conferencing 7.1 solution with the ShoreTel 8.1 Call Manager. The combination dramatically improves day-to-day communications by letting users quickly host meet-me audio and web conferences, chat securely via IM, and instantly share documents - all with a single mouse click from the same interface they use for voice communications. Designed for simplicity, ease of use and affordability, this end-to-end solution for unified voice communications and conferencing eliminates the need for more complicated and expensive hosted conferencing solutions. ShoreTel Converged Conferencing 7.1 also encrypts the instant messaging flow between enterprise users, ensuring proprietary information is safe from exposure to the open Internet.

The affordable ShoreTel Converged Conferencing 7.1 is easy to implement and creates a single vendor solution for ad hoc collaboration, providing enterprise-grade audio, Web conferencing and secure Instant Messaging. The conferencing solution increases productivity, allowing users to schedule one-time, recurring, and reservation-less conferences, providing the flexibility to seamlessly add conferencing tools as needed during a call, and enabling users to record conference audio and presentations.