Unified Communications
Unified Communications is the integration of non real-time communication services, such as unified messaging (voicemail, e-mail, SMS and fax), with real-time communication services such as IM, presence information, IP telephony, video conferencing, call control and speech control. Unified Communications, therefore, is not a single product, but a set of products that provides a consistent user interface and user experience across multiple devices and media types.
Unified Communications also refers to business process integration, i.e. to simplify and integrate all forms of communications to optimise business processes, manage flows and eliminate device and media dependencies.
ShoreTel
The ShoreTel Unified Communications system is renowned for its ease of use and management. Not limited by the siloed approach used in other IP telephony solutions, ShoreTel can support best-of-breed Unified Communications applications from third parties
RADVISION
As Unified Communications and collaboration solutions extend video to the desktop and mobile arenas, more and more organisations are turning to RADVISION for the flexibility to cost-effectively adopt emerging HD and Unified Communications technologies
Mitel Networks
Mitel Unified Communications solutions are built on a foundation of simplicity and integrate the power of voice, e-mail, unified messaging, mobility, presence, conferencing, collaboration, applications and more — enabling faster, more effective communication
