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Managed Services

We offer a remote managed service for a number of solutions within our portfolio, delivered from our dedicated Network Operations Centre (NOC) and List X (MoD approved) Security Operations Centre (SOC).

Our managed services allow our clients to enjoy all the benefits of utilising industry leading technologies, without the management overhead and specialist in-house IT skills required to do so.

Outsourcing requirements to ADA Networks provides a number of key benefits:

  • Confidence – That your environment is being managed, maintained, configured and optimised by engineers with experience in IT networks, systems, security and management products
  • Extensive Reporting – Management Information to ensure you know the status of your infrastructure at all times
  • Expert Advice – On deployment, configuration and change options
  • Experienced Service Desk – Our engineers will confirm and escalate alarms generated and point your operations staff to the most probable cause

Our remote managed services can be initiated at any time. The aim is to reduce total cost of ownership while simultaneously ensuring that maximum value is gained from your technology deployment.

Available remote managed services include:

  • Monitoring & Alerting
  • Summary Reporting
  • Reactive Incident Management
  • System Administration
  • Change Management
  • Problem Management
  • Proactive Incident Management
  • Ad-hoc Reporting
  • Full SDA Reporting
  • ISO 27001 and PCI Compliance
  • Penetration Testing
  • Vulnerability Management

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