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Support

Our support services are managed and delivered through a single point of contact in our 24/7 technical assistance centre.

Our UK-wide network of over 150 experienced field engineers are on hand, 24/7, to provide an efficient and responsive multi-vendor support solution for clients.

Our support services include:

  • Hardware fix (repair/replace)
  • Remote hands (diagnostics/configuration)
  • Software support (license subscriptions/escalation to vendor TAC)
  • Preventative/routine maintenance

Our supported vendors include:

  • Cisco
  • HP
  • Dell
  • Fortinet
  • Mitel
  • Oracle/Sun
  • VMware
  • Microsoft

 

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